Customer Support by Talentedly

General questions, answered.

There’s a lot that goes into a successful career. At certain points along the way, things may seem great. But, if you want to really focus on building your influence at work, transforming yourself into a star manager, or building the skills that transform how you experience your work, then you need Talentedly. Think of it as a gym membership for your career, only better.
We started Talentedly to make one-on-one professional coaching and professional development affordable to anyone who wants to be their best professional self. Talentedly monthly membership is $190 per month. Compare that to $350 – $550 *per hour* for coaching or hundreds, or thousands, of dollars for a workshop. Not to mention all the time and effort to find a certified, professional coach. At Talentedly, we’ve done all the groundwork – we’ve checked credentials, gathered recommendations and made sure that our Coaches are focused on delivering the best possible personal experience. Plus, our classes are based on leading research and personalized to your needs and goals and lead by experts.
Talentedly membership gives you access to two, one-on-one coaching sessions with your own certified, professional coach, access to unlimited online live and on-demand classes, discounts to events and professional development products and services and you can cancel your membership at any time. That’s pretty different than what you’ve seen before, right?
Absolutely. Actually, we match you with your Coach based on your goals and needs. It’s another part of our secret-sauce and why our users rave about us.
We know that schedules change and work can be hectic. We ask that you give your Coach 24 hours notice if you need to change a one-on-one coaching session. Otherwise, we will assume the session has been used. Unfortunately, you cannot make-up missed or unused sessions at a later time.
You’ll be charged each month on the date that you originally purchased your program. For example, if you sign up on July 8th you will be charged August 8th, September 8th and so on.
Just send us an email with your question. You can find us at team@talentedly.com

Managing my subscription.

You’ll be charged each month on the date that you originally purchased your membership. For example, if you sign up on July 8th you will be charged August 8th, September 8th and so on. We use PayPal and Stripe as our payment processors so your information is secure. We never see your payment information and you control your subscription at all times.
You’ll be charged each month on the date that you originally purchased your membership. For example, if you sign up on July 8th you will be charged August 8th, September 8th and so on. We use PayPal and Stripe as our payment processors so your information is secure. We never see your payment information and you control your subscription at all times.
You can cancel at any time. Just log into your Talentedly Dashboard and cancel your membership. You won’t be charged for the next billing period. When you cancel, you will still have access to your Coach, your personal online learning Dashboard, and all the content therein through the end of your current billing period. Unfortunately, we can’t give partial month refunds to monthly members. If you purchased a six-month membership, please contact us by directly emailing billing@talentedly.com Refunds for six-monthly memberships are based on the remainder of months from the next billing cycle less fixed $35.00 processing fee.
Just send us an email with your question. You can find us at team@talentedly.com

Managing my sessions.

We know that schedules change and work can be hectic. We ask that you give your Coach 24 hours notice if you need to change a one-on-one coaching session. Email them directly or use their calendar link to reschedule your session.  Otherwise, we will assume the session has been used. Unfortunately, you cannot make-up missed or unused sessions at a later time.
Make arrangements with your Coach. You can double up sessions, reschedule, or carve out time to talk to your Coach from the beach. It’s up to you and your Coach.
Absolutely. You can schedule an extra session with your Coach. Each additional session is $100 per session. All additional sessions must be paid for in advance. Please email team@talentedly.com for assistance.

Technical questions.

If you are still experiencing problems, please email our the Support Team at support at talentedly dot com.
Just send us an email at support at talentedly dot com.
Just send us an email with your question. You can find us at team at talentedly dot com.