Customer Support

General Questions

There’s a lot that goes into a successful career. At certain points along the way, things may seem great. But, if you want to really focus on building your influence at work, transforming yourself into a star manager, or building the skills that transform how you experience your work, then you need Talentedly. Think of it as a gym membership for your career, only better.
We started Talentedly to make one-on-one professional coaching and professional development affordable to anyone who wants to be their best professional self. Talentedly monthly membership is $190 per month. Compare that to $350 – $550 *per hour* for coaching or hundreds, or thousands, of dollars for a workshop. Not to mention all the time and effort to find a certified, professional coach. At Talentedly, we’ve done all the groundwork – we’ve checked credentials, gathered recommendations and made sure that our Coaches are focused on delivering the best possible personal experience. Plus, our online classes are based on leading research, personalized to your needs and goals, and lead by experts.
Talentedly membership gives you access to two, one-on-one coaching sessions with your own certified, professional coach, access to online live classes, discounts to events and professional development products and services and you can cancel your membership at any time. That’s pretty different than what you’ve seen before, right?
Absolutely. Actually, we match you with your Coach based on your goals and needs. It’s another part of our secret-sauce and why our members rave about us.
We know that schedules change and work can be hectic. We ask that you give your Coach 24 hours notice if you need to change a one-on-one coaching session. Otherwise, we will assume the session has been used. Unfortunately, you cannot make-up missed or unused sessions at a later time.
You’ll be charged each month on the date that you originally purchased your membership. For example, if you sign up on July 8th you will be charged August 8th, September 8th and so on. If you want to cancel, please email team@talentedly.com and we will cancel your membership. We do not offer partials refunds.
Just send us an email with your question. You can find us at team@talentedly.com

Membership Questions

You’ll be charged each month on the date that you originally purchased your membership. For example, if you sign up on July 8th you will be charged August 8th, September 8th and so on. We Stripe as our payment processors so your information is secure. We never see your payment information and you control your profile and information at all times.
You can cancel at any time. Simply log into your account and cancel. We do not offer partial refunds.
Just send us an email with your question. You can find us at team@talentedly.com

Coaching Questions

We know that schedules change and work can be hectic. We ask that you give your Coach 24 hours notice if you need to change a one-on-one coaching session. Email them directly or use their calendar link to reschedule your session.  Otherwise, we will assume the session has been used. Unfortunately, you cannot make-up missed or unused sessions at a later time.
Make arrangements with your Coach. You can double up sessions, reschedule, or carve out time to talk to your Coach from the beach. It’s up to you and your Coach.
Absolutely. You can schedule an extra private one-on-one coaching session with your Coach. Each additional session is $100 per session. All additional sessions must be paid for in advance. Please email team@talentedly.com for assistance.

Technical Questions

If you are still experiencing problems, please email our the Support Team at support@talentedly.com
Simply use the Forgot Password link on your account log in page.
Just send us an email at support@talentedly.com
Just send us an email with your question. You can find us at team@talentedly.com

Online Classes + Workshop Questions

Sorry to hear that! The good news is all of our online classes are recorded. You should receive a link to the class within 72 hours. We keep all the month’s online classes for that month. In other words, we keep all online classes for May from May 1st to May 30th.
Sorry to hear that! The good news is all of our online classes are recorded. Log into your account and check Online Classes section. You should find a link within 72 hours from when the class took place. We keep all the month’s online classes for that month. In other words, we keep all online classes for May from May 1st to May 30th.
Monthly Members receive 20% off all Talentedly products and services.